Shilte AI - E-Commerce & Customer Intelligence System
Complete E-Commerce Operating System

Turn Every Conversation Into a Sale

Shilte AI is more than a chatbot — it's a complete AI-powered e-commerce operating system and customer intelligence layer that transforms every message into structured data and measurable business outcomes.

WhatsApp & Website Chat
End-to-End E-Commerce
Smart Conversations

Turn Conversations Into Product Sales & Intelligence

Shilte AI engages customers instantly across WhatsApp and website chat, ensuring full visibility into every chat. The system records and organizes every customer interaction in real time.

Identifies products from catalog or website sync
Responds with exact product name, price, and availability
Displays high-quality product images
Provides alternative recommendations if unavailable
Tracks conversation timeline for drop-off analysis

Shilte AI

Online

Do you have navy blue t-shirts?
Yes! We have the Classic Navy Blue T-Shirt available in sizes S, M, L, and XL. Price: KES 1,500
Would you also like to see matching jeans or our premium bundle offer?
Show me the bundle
Great choice! Our Premium Bundle includes: • Navy Blue T-Shirt • Slim Fit Jeans • Free Delivery Bundle Price: KES 3,800 (Save KES 700!)

Lead Classification

Last 7 days
Hot 24
Warm 67
Cold 143

AI Recommendation Example

"A customer asks for a navy blue t-shirt. The AI instantly suggests matching jeans, a premium version of the shirt, or a discounted bundle offer."

Intelligent Selling

Smart Product Recommendations & Lead Capture

Shilte AI doesn't just respond — it sells intelligently while capturing vital lead data. Every inquiry becomes a structured lead categorized as hot, warm, or cold.

Real-time Intent Analysis

Understands customer needs as they chat

Auto Lead Capture

Name, phone, location, and inquiry source

Smart Recommendations

Suggests similar or higher-value products

Intelligent Upselling

Cross-sells naturally within the chat

Customer Intelligence

360° Customer Profile Intelligence

Each customer automatically gets a dynamic profile built entirely from their interactions. This gives businesses a full 360° view of every buyer.

Conversation History

Full history across all channels

Products Viewed

15 products this month

Past Orders

8 orders placed

Lifetime Value

KES 45,200

Behavior Patterns

Prefers evening browsing

John Kamau

+254 712 345 678

Hot Lead

8

Orders

KES 45.2K

Lifetime Value

23

Conversations

Recent Activity

Viewed Premium Bundle 2 hours ago
Asked about delivery 1 day ago
Completed Order ORD-000456 3 days ago
AI Image Studio

Transform Simple Photos into Premium Marketing Assets

Type your prompt and watch Shilte AI generate professional visuals, catalog-ready images, and scroll-stopping ad creatives — complete with marketing captions.

Premium Running Sneakers
Product Shot
AI Enhanced

AI Prompt

"Professional product shot, white background, soft shadows"

Generated Marketing Caption

Step into style. Premium comfort meets bold design. Shop now and elevate your everyday look.

Premium Red Sneakers
Catalog Ready
AI Enhanced

AI Prompt

"Fashion catalog style, vibrant colors, lifestyle setting"

Generated Marketing Caption

Elegance redefined. Discover our new collection designed for the modern woman who commands attention.

Wireless Pro Earbuds
Ad Creative
AI Enhanced

AI Prompt

"Premium tech product shot, dark gradient, sleek lighting"

Generated Marketing Caption

Sound without limits. Immerse yourself in crystal-clear audio. Your music deserves this upgrade.

Smart Power Blender
WhatsApp Status
AI Enhanced

AI Prompt

"Modern home lifestyle, clean background, professional lighting"

Generated Marketing Caption

Blend your way to wellness. Powerful performance meets elegant design. Transform your kitchen today!

Product Knowledgebase Catalog

Upload products to Shilte AI knowledgebase for visual display on WhatsApp and website widget

WhatsApp + Widget Ready

Schedule Your Free Demo

See how Shilte AI can automate your enterprise operations.

African Print Maxi Dress
Quick View
Fashion

African Print Maxi Dress

KES 4,500

Premium Running Sneakers
Quick View
Footwear

Premium Running Sneakers

KES 8,900

Wireless Pro Earbuds
Quick View
Electronics

Wireless Pro Earbuds

KES 6,500

Smart Power Blender
Quick View
Home & Appliances

Smart Power Blender

KES 12,000

How customers see it on WhatsApp

Here are some products you might like:

African Print Maxi Dress

African Print Maxi Dress

KES 4,500

Premium Running Sneakers

Premium Running Sneakers

KES 8,900

Wireless Pro Earbuds

Wireless Pro Earbuds

KES 6,500

AI-Generated Caption Styles

Choose from multiple marketing tones to match your brand voice

Powered by Shilte AI

Promotional

"Weekend Flash Sale - 40% off everything!"

Storytelling

"Behind every piece is a story of craftsmanship..."

Urgency

"Only 5 left in stock - Order now!"

Social Proof

"Join 10,000+ happy customers..."

Complete Feature Set

Everything You Need to Run E-Commerce on Autopilot

From product discovery to payment and delivery tracking — Shilte AI handles every step and measures revenue.

AI Image Studio

Generate premium product images, marketing posters, WhatsApp catalog-ready visuals, and stunning ad creatives from simple uploads.

Automated Orders

Records exact product, quantity, and address. Generates unique Order Tracking Numbers. Sends abandoned inquiry reminders and completion prompts.

Seamless M-Pesa Payments

Automatic STK Push integration. Customer completes payment on phone. Real-time verification and instant order status updates.

Smart Delivery Integration

Captures specific delivery addresses. Integrates location data for planning. Stores delivery zones and links to order records.

Real-Time Order Tracking

Unique tracking IDs for every order. Statuses: Pending, Paid, Processing, Out for delivery, Delivered. Natural language status queries.

Post-Delivery Feedback

Automatically requests feedback after delivery. Collects satisfaction ratings and improvement suggestions.

Human Handoff System

Seamless transfer to human agents with full context. Order details, conversation history, and issue status included instantly.

Unified Multi-Channel

Works across WhatsApp Business, website widgets, and embedded pages.

Order Management

Real-Time Order Tracking & Feedback

Every order comes with a unique tracking ID. Customers can interact naturally to get updates, and Shilte AI automatically identifies orders and retrieves their status.

Natural Conversation
Where is my order?
I found your order ORD-000456! It's currently out for delivery and should arrive today before 5 PM. Would you like me to send you live updates?

Order Number

ORD-000456

Out for Delivery

Order Placed

May 24, 10:30 AM

Payment Confirmed

May 24, 10:32 AM

Processing

May 24, 2:15 PM

Out for Delivery

May 25, 9:00 AM

Delivered

Expected today

Order Items

Premium Bundle

Navy T-Shirt + Slim Jeans

KES 3,800

Business Intelligence

Full Business Intelligence Dashboard

Convert all customer interactions into actionable business insights. Get a complete control center to monitor your entire business operation.

Shilte AI Dashboard
+12%

KES 234.5K

Revenue

+8%

156

Orders

+15%

89

Customers

+3%

24%

Conversion

Revenue Overview

Sales & Revenue Tracking

  • Total revenue from conversations
  • Paid vs. unpaid orders
  • Revenue per product
  • Daily/weekly/monthly trends

Lead & Customer Insights

  • Total leads generated
  • Repeat buyer tracking
  • Conversion rates per interaction
  • Most valuable customers

Product Performance

  • Most ordered products
  • Conversion rates per product
  • AI recommendation impact

Order & Delivery Management

  • Full tracking access
  • Delivery status updates
  • Communication history
  • AI vs. human resolution rates
Why Choose Shilte AI

Transform Your E-Commerce Operations

Purpose-built for all online shops and brands.

Faster Responses

Lead to more sales

AI Recommendations

Drive higher order values and targeted upsells

Automated Tracking

Reduces manual support requests

Professional Images

Build instant trust with AI-generated visuals

Instant M-Pesa

Reduce checkout drop-offs significantly

Unified Dashboard

Complete visibility into revenue-generating conversations

The Result

Customers discover products, receive recommendations, place orders, pay, and track delivery — all while your business captures leads, measures revenue, and automates follow-ups inside a single, intelligent system.