Financial Services Dashboard
Financial Activity & AI Support Summary
Quick Actions
AI Inquiry Breakdown:
Alerts & Compliance
[URGENT] High-value transaction pending KYC verification.
[Verification] 3 clients require ID confirmation.
[Info] API sync with Core Banking complete.
Client Roster & Account Portfolio
| Client Name | Account # | Balance (USD) | KYC Status | Actions |
|---|---|---|---|---|
| Alice Johnson | 001298 | $15,500.00 | Verified | |
| Ben Lee | 004561 | $3,250.00 | Verification Pending |
Transaction & Payment Control
Recent Activity:
| Transaction ID | Date/Time | Account | Amount | Type | Status |
|---|---|---|---|---|---|
| T9012 | 2025-12-11 17:01 | 001298 | $500.00 | Transfer Out | Pending Approval |
| T9011 | 2025-12-11 16:30 | 004561 | $125.00 | Deposit | Completed |
| T9010 | 2025-12-11 15:45 | 003322 | $950.00 | Loan Payment | Failed |
AI Knowledge Base (Policies & Products)
Ensure the AI is trained on the latest fees, loan terms, and investment products.
Managed Sources:
| Source Name | Type | Status | Last Updated |
|---|---|---|---|
| Investment Portfolio 2026.pdf | Product Data | Synced | 2025-12-01 |
| Account Fee Schedule.xlsx | Pricing | Training... | 2025-12-10 |
Chatbot Identity and Financial Modules
General Settings
Enabled Modules:
Secure Account Lookup
Transaction Status Inquiry
Loan Application Guide
Preview Client Interaction
What is my balance?
To ensure security, please confirm your account number. The current balance for account **001298** is **$15,500.00**.
System Integrations
Core Banking API
Connected
CRM (HubSpot/Zoho)
Connected
Google Sheets (Reporting)
Syncing...
WhatsApp API
Connected
Dedicated WhatsApp AI Channel
Connect your financial services WhatsApp number
Status: Not Connected
Deployment Instructions:
1. Follow the Twilio / Meta Cloud connection flow. 2. Set your Webhook URL to: https://api.shilte.ai/webhook/finance-xyz
*This channel enables automated balance checks and transaction inquiries.
Client Conversation History (Compliance)
| Date/Time | Client/Account | Query Type | Resolution | Actions |
|---|---|---|---|---|
| 2025-12-11 17:05 | Alice J. (001298) | Balance Check | Resolved by AI | |
| 2025-12-11 16:50 | New User | Loan Application Qs | Transferred to Agent |
Financial & Support Analytics
Transaction Volume Trend
Client Growth
New Clients (MoM): **+15%**
Total Accounts: **2,580**
Top AI Queries
1. Balance Check
2. Transaction Status
Platform & Compliance Settings
Business Profile & Branding
Edit company information and chatbot identity.
User Roles & Permissions
Manage Admin, Manager, and Agent access levels (for transaction approval).
Billing & API Keys
Manage subscription, generate API keys for Core Banking access.