School Dashboard

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S

AI Performance Summary

Total Queries Answered
5,102
↑ 5% last 7 days
AI Accuracy Score
94%
Target: 95%
Avg. Response Time
1.1s
Fastest 0.8s
Human Agent Takeovers
15
Yesterday: 4

Real-time Activity Feed

[17:35] Parent 'A' asked: What is the fee due date? (AI Resolved)

[17:33] Parent 'B' asked: Where is bus #5 tracking? (Integration Lookup)

[17:31] **ALERT:** Query about policies required human review.

Alerts & Notifications

[!] Missing: October Attendance Data.

[!] Policy document refresh recommended.

[i] New feature: Multi-language support available.

Most Common Queries (Last 30 Days)

[Placeholder: Bar Chart showing "Where is my child?", "Fee due date", "Academic calendar"]

Student Data Synchronization

Integrate student-specific data for personalized parent responses (e.g., student attendance, fees).

Currently Managed Data Sources:

  • Student Roster (CSV) - Last updated: 2025-12-10
  • Class Timetables (Sheet) - Synced
  • Attendance Records (API) - Active
  • GPS/Bus Tracking Data (API) - Active

AI Knowledge Base (School Content)

File/Source Document Type Status Last Updated Actions
School Policy Handbook.pdf Policy Documents Sync completed 2025-11-20
Fees Structure 2026.docx Fees Structure Training... 2025-12-10
Academic Calendar URL Calendar Sync completed 2025-12-01

Chatbot Identity & Tone

Settings

Enabled Features:

GPS/Bus Tracking Lookup

Attendance Lookup

Fees Inquiries (Requires SIS Integration)

Live Preview

Hi, what is my child's attendance?

Hello! I am SchoolBot. Please confirm the student's name and class to look up the data.

System Integrations

Student Info System (SIS)

Not Connected

GPS Tracking Provider

Connected

Google Sheets Sync

Connected

Website Widget

Deployed

WhatsApp AI Setup

Connect your school's WhatsApp number

Status: Not Connected

Deployment Instructions:

1. Follow the shilte connection flow. 2. Set your Webhook URL to: https://api.shilte.ai/webhook/school-xyz

Auto-generated WhatsApp onboarding instructions included in connection guide.

AI Conversation Logs

Date Customer Topic Status Actions
2025-12-11 17:35 Parent A (WhatsApp) Fees Inquiry Resolved by AI
2025-12-11 17:31 Parent C (Widget) Policy Question Requires Review

Platform Settings

School Profile

Edit general school information.

Admin Users & Roles

Manage team member access and permissions.

Billing & API

View subscription details and API keys.